Shipping
PLEASE NOTE: Due to the quick turnaround shipping time and the amount of orders we receive, changes to existing orders or cancellations upon customer request cannot be guaranteed. Please check your order very carefully prior to placing it.
All items are shipped the next business day (M-F).
Please note: all orders placed on Friday, Saturday, Sunday or a holiday will be shipped the next business day.
Free shipping offer is only applicable on orders shipped within United States on items priced at $50+.
Please note that shipping time can be longer during the holiday season.
Domestic shipping
Items are shipped the next business day and usually take 4-5 business days to be delivered.
Please refer to FedEx Ground map to estimate shipping time to your destination from zip code 93004.
An email with shipment confirmation and tracking number will be sent once the item ships. You can track you package on FedEx website, mobile app or from Track Your Order page on our website.
Please note FedEx delivery times are estimated, not guaranteed. FedEx may experience delays, especially during busy holiday season.
If your package is late, please contact FedEx directly with the tracking number provided. We can step in and help if 15 days have gone by since the shipment date and the package has not arrived.
Please note all FedEx packages are shipped with $100 insurance. If you would like to insure the entire value of your order or add signature confirmation, please contact us. Additional fees may apply.
We do offer expedited shipping options as well for an additional fee. You can select from USPS Priority Mail (1-3 business days) and UPS (2-day and overnight available).
International Shipping
We offer several shipping options for international buyers: First-Class International Mail, International Priority Mail, Priority Mail Express, and UPS. All options include shipping confirmation email and tracking number.
- If you choose shipping with First-Class International Mail, be advised that the parcel will be tracked on the territory of the United States only. Delivery time varies by destination.
- If you prefer to track your parcel along its way, we recommend using International Priority Mail. Delivery in 6-10 business days for many major markets.
- If you need your items to be delivered as quickly as possible, Priority Mail Express is your best choice. Delivery in 3-5 business days for many major markets.
Please note that shipping time can be longer during the holiday season. Additional customs or import duty fees might apply. We strongly recommend you check your local import regulations prior to making an order. It is the responsibility of a customer to pay any local import/customs fees.
Package Insurance
MyCozyBoots is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
*Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
Please note that Route+ insurance is added to your cart automatically. MyCozyBoots is not responsible for packages damaged by carriers, lost in transit or missing after delivery (marked as "Delivered" by the carrier) if you opted out of Route+ package insurance by removing it from your order.